Support
Bump Board logs your catches, keeps your spots private, runs friendly challenges, and tells you when the fish are biting. Help for the common questions is below.
Accounts and signing in
- Everything in Bump Board works without an account — your log lives on your phone. Sign in with Apple or Google to add friends, join challenges, send encrypted messages, and sync your catches, spots, and challenges between devices.
- Signed in but something looks missing? Open Settings → Account: opening Settings re-checks your session. If the app says your session expired, sign in again — your synced data comes back with your account.
Bump Board Pro
- Pro is one yearly subscription sold by Apple, with a free trial first when you start it. Manage or cancel it in your Apple ID subscription settings — the Settings → Bump Board Pro section in the app links straight there, and Restore Purchases is on the same screen.
- If a subscription lapses, your log stays readable either way.
Sharing, reports, and blocks
Catches are private unless you share them, and a catch's location is never shared unless you turn it on for that catch. To report content or a user, use the Report button inside the app — reports go straight to the moderation queue. To stop seeing someone entirely, block them from their profile or from your block list in Settings.
Deleting your account
Account deletion is built into the app: Settings → Account → Delete account. You confirm with a fresh sign-in, and your account and its data are removed from our servers right away. Details are in the privacy policy.
Contact
Reach us through the App Store: open Bump Board's store page and use App Support. Privacy details are on the privacy page; the rules of the road are in the terms.